Residential Services

Residential Home IT Support Packages

Homestead Plan

Basic tech help for a simple life.

Covers up to 3 devices (PCs, laptops, tablets, phones, etc.)
Unlimited remote sessions for covered devices
Includes 1 bonus remote session/month for other household tech
Branded health reports and basic support
Ideal for individuals or couples with light tech needs

Rancher Plan

For growing families or homes with a few extra gadgets.

Covers up to 6 devices
Unlimited remote sessions for covered devices
Includes 2 bonus remote sessions/month for other household tech
Priority support and branded health reports
Great for families with kids, smart TVs, or home printers

Sheriff Plan

For families who want full coverage and peace of mind.

Covers up to 12 devices
Unlimited remote sessions for covered devices
Includes 4 bonus remote sessions/month for other household tech
Priority support and branded health reports
Ideal for tech-heavy homes or small home office

Network Support Across Redwhiskey’s Residential Service Tier

Network support is included in the following Packages.

Homestead Network Plan

For small homes with basic needs.

Support for 1 router/modem combo
Basic Wi-Fi optimization (SSID naming, password setup, guest network)
Device connectivity support (up to 3 devices)
Light troubleshooting for ISP issues
No VLANs, no advanced firewall rules
Ideal for homes with simple internet usage

Rancher Network Plan

For families with growing tech demands.

Support for router + 1 access point or mesh node
Wi-Fi optimization across multiple rooms
Device connectivity support (up to 6 devices)
Basic firewall rules and parental controls
Printer and smart device setup
Light VLAN support (e.g., guest network segregation)
Ideal for homes with kids, smart TVs, and light work-from-home setups

Sheriff Network Plan

For tech-heavy homes or small home offices.

Support for router + multiple access points or mesh nodes
Full Wi-Fi mapping and optimization
Device connectivity support (up to 12 devices)
Advanced firewall rules, VLANs, and QoS setup
Network health reports and priority troubleshooting
Optional support for self-hosted services (e.g., NAS, surveillance)
Ideal for families with multiple users, gamers, or home-based businesses